FAQ Information

QUESTIONS:

Serving YOU is our priority at altafarmersmarket! If you have any questions or comments regarding an order, a tee’s fit, your experience shopping with us, or just a general question please feel free to send a note over to our customer service crew at [email protected].  

SHIPPING:

Our fulfillment department is closed on weekends and major holidays. During the holiday season, sales or special promotions, fulfillment may take a little longer, so we kindly ask for your patience. We’ll get it to you, we promise! 

RETURNS/EXCHANGES:

All returns and exchanges can be processed at our store, or over the mail for free.

You have 30 days to return or exchange a product as long as it is unworn and unwashed.

WASHING YOUR SHIRT:

Most of our apparel is pre-shrunk, however we always recommend washing your apparel on cold and hang drying to avoid any shrinkage and to ensure your favorite shirt will last.

YOUR PURCHASE MATTERS:

Because of your purchase, altafarmersmarket has been able to give away nearly $1,000,000 to world changing causes since 2010! You can know when you are purchasing from altafarmersmarket, you are making a difference!

CAMPAIGN TEES:

Campaigns are a temporary time where we sell an exclusive tee and give away a percentage of the profits to a specific world changing cause. We’ve worked with causes working to end the HIV/AIDS + water crises in Africa, fighting homelessness, pediatric cancer, ALS, and more. Stay up to date with us as we are continually looking to help change the world, one t-shirt at a time!